We would like to thank all our clients for their understanding and support over the last 18 months.
All our working staff are now fully vaccinated, but we have made the decision to still keep clients out of the surgery until the 10 day COVID positive restrictions are lifted in order to safeguard staff and clients alike. We are only a two vet practice, and as I am sure you will appreciate, each close contact client increases the risk of contracting COVID amongst the staff. Should one of the vets become poorly, one vet would be left to run the surgery for a minimum of ten days as the only consulting vet and we would only be able to provide emergency cover for those 10 days due to the workload. We are hoping to avoid this situation by keeping contact to a minimum. There will be exceptions, at the discretion of the vet, for sensitive consultations.
As the nights grow darker and colder we will still be asking clients to wait in their cars or outside with their pets so please come prepared.
This decision will be reviewed on a regular basis and has not been taken lightly. We wish to welcome clients back in as soon as possible, but with minimal disruption to provision of all our services.
We at Hopwood are a small, independent veterinary practice, priding ourselves on our personal touch. Priority is for the care of sick and injured animals who are registered clients.
Appointment slots are prioritised for sick and injured animals. Please telephone the surgery for an appointment slot on 0121 453 1006 rather than sending e mails. Currently we are unable to take on new clients except in specific circumstances.
As the telephone lines remain busy, we can answer queries via e mail at firstname.lastname@example.org. We aim to answer all queries within opening hours on the same working day, and will offer appointments (not necessarily on that day) or relevant guidance, as appropriate. There may be a charge for on line advice, at the vet's discretion.
Please let us know you have arrived at the surgery and wait in your car till called by the vet. Mobile phone numbers can be given to the receptionist so that the vet can contact you when it is your turn. This will help reduce the numbers of people waiting round the front door, making access easier for all.
Clients showing signs of coronavirus or who are self isolating are not to come to the practice. Please telephone for advice under these circumstances.
Telephone and e mail consultations will remain as an option for certain cases.
Our out of hours service continues to be covered by the Willows, Solihull who have advice on their website regarding their safety protocols.
We wish you all good health, and will continue to keep you updated on changes to our services via our website. We understand that many of the larger practices are able to return to business as usual due to staffing levels, but we hope you understand that, in the interests of health and welfare, and in order to protect our being able to continue with a dedicated service for your pets, we are still unable to do this.
We are a friendly, approachable team at Hopwood Veterinary Centre, keen to make you and your pet feel welcome and cared for:
Our veterinary team consists of Liz De Wolf, full time vet, who has been qualified for over 22 years, and Cara Alma, practice principal, who has been qualified for over 24 years. Both our vets have a keen interest in small animal medicine and surgery.
Our nursing team consists of Mrs Sherran Buckley, RVN, Miss Beth Woodall, RVN , Mrs Daisy Shephard, RVN, Miss Jenny Hedges, RVN, Miss Jess Hemus, RVN, Miss Sammy Norman, animal nursing assistant and Mrs Caroline Baker, animal nurse. Between them, all our nurses have many years experience within the industry.
Our full time receptionist, Mrs Zena O'Connor, is usually the first to make you feel welcome within the practice, and has been working with vets for over 30 years.
Limited nurse appointments are now available.
Appointments with the vet are as follows:
Monday - Friday 8.30 am - 11 am / 3.30 pm - 6.20 pm
Tuesday 2pm-3pm / Saturday 8.40 am - 11.00 am
Appointments are at 15 minute intervals. If you require a longer appointment time, please ask when booking the appointment. We try to provide longer appointments for delicate or complicated cases. Additional costs may be incurred at the vet's discretion.
Nurse Clinics :
We also run nurse clinics with our qualified staff where you can discuss health issues with the nurse at your convenience. Nurses can also provide services such as nail clipping and identichip at a reduced price to a vet consult.
Beth Woodall and Daisy Sheppard will be running specific nurse clinics in the week. Please telephone or ask at reception for details.
We hope that we can provide you and your pet with a lifelong care and treatment plan.
Our aim at Hopwood Veterinary Centre is to educate clients into the advantages of preventative health care for their pet, and provide support and advice for the care of your pet throughout its life.
Should you have any advice on ways in which we can improve our service, please do not hesitate to let us know.
We have a fully operational theatre, including x ray and dental facilities. We operate Monday to Friday, except for emergencies. Most procedures are performed the same day, and the animal admitted in the morning will go home that day. We can arrange for animals to be kept in the evening before the operation or the evening following the operation at no additional cost if this is more convenient for you.
Hopwood Veterinary Centre
Hopwood Veterinary Centre is run as a limited company, Hopwood Pets Limited, Companies House reg no. 04750431
Registered address 1-3 Hillside Court, 498-500 Lickey Road, Cofton Hackett, Birmingham, B45 8UU
Director Mrs Elizabeth Cara Alma